Frequently Asked Questions:

  1. 1. What is Dr. NTR Vaidya Seva Scheme ?
    • Dr. NTR Vaidya Seva Scheme is a unique health scheme being implemented by State Government of Andhra Pradesh through Dr. NTR Vaidya Seva Trust. The scheme provides financial assistance to BPL families to meet the catastrophic health needs.
  2. 2. How much of Financial coverage is provided under the scheme?
    • The scheme provides coverage up to 2.50 lakhs for each family per year.
  3. 3. Who are the beneficiaries under the scheme ?
    • All the BPL families identified by BPL ration card issued by Civil Supplies Department are eligible. All the people whose photo and name appear on Health Card / BPL (White, Annapurna and Anthyodaya Anna Yojana, RAP and TAP) ration card and suffering from identified diseases are eligible for availing treatment under the scheme.
  4. 4. What are the ailments identified for which I can get treatment under Dr. NTR Vaidya Seva Scheme ?
    • Serious diseases affecting Heart, Kidney, Cancer, Brain, Burns and accident cases etc., are covered under the scheme. A total of 1040 Surgeries / Therapies in 31 systems are covered under the Dr. NTR Vaidya Seva Scheme. The list of these Surgeries / Therapies is available with PHC Doctors and Network Hospitals.
  5. 5. How to know that I am suffering from these diseases?
    • The common symptoms are enlisted in the Brochure on Dr. NTR Vaidya Seva provided to all the BPL families. You may approach any of the PHC or Government Hospital near to you to know about your disease. You may contact Vaidyamithra at these hospitals for facilitation. You may also approach a Health Camp conducted by the Network Hospital. The 24 hour call centre with toll free number 104 also will guide you in this regard.
  6. 6. What about coverage for other diseases?
    • The existing Government Medical Infrastructure from PHC, CHC, Area Hospital, District Hospital and Specialty Hospitals can effectively provide free Treatment for other diseases.
  7. 7. What will be the role of Government hospitals?
    • Government Hospitals will continue to play a vital role in delivering free health care in other sectors such as Preventive Medicine, Primary health care, Secondary Health Care and tertiary care for the disease other than those in Dr. NTR Vaidya Seva. They can also get empanelled to treat Dr. NTR Vaidya Seva Cases wherever facilities are available and can plough back money from the scheme for their development. The PHC's and Area Hospital also act as referral points for the patients.
  8. 8. Who is implementing the programme?
    • State Government through Dr. NTR Vaidya Seva Trust is implementing the Programme.
  9. 9. Who is paying the premium?
    • The entire premium is paid by the Government of AP on behalf of the BPL families
  10. 10. Is there any enrollment to be done to avail the benefits?
    • No. There is no separate enrollment, all the BPL families holding valid white ration card are automatically covered from the day of implementation of the scheme.
  11. 11. Can all the Hospitals in the state provide treatment under the scheme?
    • Cashless treatment under the scheme is provided to beneficiary in a Network Hospital. Trust after due verification of Infrastructure will empanel the hospital as a Network Hospital under the scheme. This is done to ensure quality treatment for the patient. The list of network hospitals with the specialties is available with Vaidyamithra. You can also avail this information by calling toll free number 104.
  12. 12. Is there any person who will help me in the hospitals?
    • Yes. A facilitator called Vaidyamithra will be available in all these hospitals to register, facilitate the treatment and guide you for all the services. Vaidyamithras are also available in PHC / CHC / Area Hospital / District Hospital and other government hospitals and in the Health camps to facilitate examination, screening and referral. Vaidyamithras are also placed at network hospital to guide and facilitate cashless treatment in the network hospital.
  13. 13. How Can I recognize Vaidyamithra?
    • Vaidyamithras are provided with uniform apron for easy identification and placed at Dr. NTR Vaidya Seva kiosk, a special help desk situated at reception in the hospital. The Vaidyamithras in PHC / CHC will be available in the PHC / CHC during OP hours.
  14. 14. What are the other services provided by Vaidyamithra?
    • He / She receives you in the network hospital, counsels you, verifies your health card, takes the digital photograph of you, facilitates you for consultation with doctor and admission in the hospital. Facilitates the hospital to send proper pre-authorization for your surgery / treatment. He works in coordination with MEDCO for the above services. Vaidyamithra will also counsel and follow-up the patient on the need of follow-up and available package for the same at the time of discharge.
  15. 15. How can I avail the benefits under the scheme?
    • You can avail the benefits of the scheme by approaching any PHC / CHC / Area Hospital / District Hospital or any of the government hospitals nearer to you or any health camp being conducted near your village with the White card / Health Card and medical reports if any. You can also approach the any of the network hospital directly in case of Emergency.
  16. 16. Who are the beneficiaries under the scheme ?
    • All the BPL families identified by BPL ration card issued by Civil Supplies Department are eligible. All the people whose photo and name appear on Health Card / BPL (White, Annapurna and Anthyodaya Anna Yojana, RAP and TAP) ration card and suffering from identified diseases are eligible for availing treatment under the scheme.
  17. 17. What are the ailments identified for which I can get treatment under Dr. NTR Vaidya Seva Scheme ?
    • Serious diseases affecting Heart, Kidney, Cancer, Brain, Burns and accident cases etc., are covered under the scheme. A total of 1040 Surgeries / Therapies in 31 systems are covered under the Dr. NTR Vaidya Seva Scheme. The list of these Surgeries / Therapies is available with PHC Doctors and Network Hospitals.
  18. 18. How to know that I am suffering from these diseases?
    • The common symptoms are enlisted in the Brochure on Dr. NTR Vaidya Seva provided to all the BPL families. You may approach any of the PHC or Government Hospital near to you to know about your disease. You may contact Vaidyamithra at these hospitals for facilitation. You may also approach a Health Camp conducted by the Network Hospital. The 24 hour call centre with toll free number 104 also will guide you in this regard.
  19. 19. What about coverage for other diseases?
    • The existing Government Medical Infrastructure from PHC, CHC, Area Hospital, District Hospital and Specialty Hospitals can effectively provide free Treatment for other diseases.
  20. 20. What will be the role of Government hospitals?
    • Government Hospitals will continue to play a vital role in delivering free health care in other sectors such as Preventive Medicine, Primary health care, Secondary Health Care and tertiary care for the disease other than those in Dr. NTR Vaidya Seva. They can also get empanelled to treat Dr. NTR Vaidya Seva Cases wherever facilities are available and can plough back money from the scheme for their development. The PHC's and Area Hospital also act as referral points for the patients.
  21. 21. Who is implementing the programme?
    • State Government through Dr. NTR Vaidya Seva Trust is implementing the Programme.
  22. 22. Who is paying the premium?
    • The entire premium is paid by the Government of AP on behalf of the BPL families
  23. 23. Is there any enrollment to be done to avail the benefits?
    • No. There is no separate enrollment, all the BPL families holding valid white ration card are automatically covered from the day of implementation of the scheme.
  24. 24. Can all the Hospitals in the state provide treatment under the scheme?
    • Cashless treatment under the scheme is provided to beneficiary in a Network Hospital. Trust after due verification of Infrastructure will empanel the hospital as a Network Hospital under the scheme. This is done to ensure quality treatment for the patient. The list of network hospitals with the specialties is available with Vaidyamithra. You can also avail this information by calling toll free number 104.
  25. 25. Is there any person who will help me in the hospitals?
    • Yes. A facilitator called Vaidyamithra will be available in all these hospitals to register, facilitate the treatment and guide you for all the services. Vaidyamithras are also available in PHC / CHC / Area Hospital / District Hospital and other government hospitals and in the Health camps to facilitate examination, screening and referral. Vaidyamithras are also placed at network hospital to guide and facilitate cashless treatment in the network hospital.
  26. 26. How Can I recognize Vaidyamithra?
    • Vaidyamithras are provided with uniform apron for easy identification and placed at Dr. NTR Vaidya Seva kiosk, a special help desk situated at reception in the hospital. The Vaidyamithras in PHC / CHC will be available in the PHC / CHC during OP hours.
  27. 27. What are the other services provided by Vaidyamithra?
    • He / She receives you in the network hospital, counsels you, verifies your health card, takes the digital photograph of you, facilitates you for consultation with doctor and admission in the hospital. Facilitates the hospital to send proper pre-authorization for your surgery / treatment. He works in coordination with MEDCO for the above services. Vaidyamithra will also counsel and follow-up the patient on the need of follow-up and available package for the same at the time of discharge.
  28. 28. How can I avail the benefits under the scheme?
    • You can avail the benefits of the scheme by approaching any PHC / CHC / Area Hospital / District Hospital or any of the government hospitals nearer to you or any health camp being conducted near your village with the White card / Health Card and medical reports if any. You can also approach the any of the network hospital directly in case of Emergency.
  29. 29. Who are the beneficiaries under the scheme ?
    • All the BPL families identified by BPL ration card issued by Civil Supplies Department are eligible. All the people whose photo and name appear on Health Card / BPL (White, Annapurna and Anthyodaya Anna Yojana, RAP and TAP) ration card and suffering from identified diseases are eligible for availing treatment under the scheme.
  30. 30. What are the ailments identified for which I can get treatment under Dr. NTR Vaidya Seva Scheme ?
    • Serious diseases affecting Heart, Kidney, Cancer, Brain, Burns and accident cases etc., are covered under the scheme. A total of 1040 Surgeries / Therapies in 31 systems are covered under the Dr. NTR Vaidya Seva Scheme. The list of these Surgeries / Therapies is available with PHC Doctors and Network Hospitals.
  31. 31. How to know that I am suffering from these diseases?
    • The common symptoms are enlisted in the Brochure on Dr. NTR Vaidya Seva provided to all the BPL families. You may approach any of the PHC or Government Hospital near to you to know about your disease. You may contact Vaidyamithra at these hospitals for facilitation. You may also approach a Health Camp conducted by the Network Hospital. The 24 hour call centre with toll free number 104 also will guide you in this regard.
  32. 32. What about coverage for other diseases?
    • The existing Government Medical Infrastructure from PHC, CHC, Area Hospital, District Hospital and Specialty Hospitals can effectively provide free Treatment for other diseases.
  33. 33. What will be the role of Government hospitals?
    • Government Hospitals will continue to play a vital role in delivering free health care in other sectors such as Preventive Medicine, Primary health care, Secondary Health Care and tertiary care for the disease other than those in Dr. NTR Vaidya Seva. They can also get empanelled to treat Dr. NTR Vaidya Seva Cases wherever facilities are available and can plough back money from the scheme for their development. The PHC's and Area Hospital also act as referral points for the patients.
  34. 34. Who is implementing the programme?
    • State Government through Dr. NTR Vaidya Seva Trust is implementing the Programme.
  35. 35. Who is paying the premium?
    • The entire premium is paid by the Government of AP on behalf of the BPL families
  36. 36. Is there any enrollment to be done to avail the benefits?
    • No. There is no separate enrollment, all the BPL families holding valid white ration card are automatically covered from the day of implementation of the scheme.
  37. 37. Can all the Hospitals in the state provide treatment under the scheme?
    • Cashless treatment under the scheme is provided to beneficiary in a Network Hospital. Trust after due verification of Infrastructure will empanel the hospital as a Network Hospital under the scheme. This is done to ensure quality treatment for the patient. The list of network hospitals with the specialties is available with Vaidyamithra. You can also avail this information by calling toll free number 104.
  38. 38. Is there any person who will help me in the hospitals?
    • Yes. A facilitator called Vaidyamithra will be available in all these hospitals to register, facilitate the treatment and guide you for all the services. Vaidyamithras are also available in PHC / CHC / Area Hospital / District Hospital and other government hospitals and in the Health camps to facilitate examination, screening and referral. Vaidyamithras are also placed at network hospital to guide and facilitate cashless treatment in the network hospital.
  39. 39. How Can I recognize Vaidyamithra?
    • Vaidyamithras are provided with uniform apron for easy identification and placed at Dr. NTR Vaidya Seva kiosk, a special help desk situated at reception in the hospital. The Vaidyamithras in PHC / CHC will be available in the PHC / CHC during OP hours.
  40. 40. What are the other services provided by Vaidyamithra?
    • He / She receives you in the network hospital, counsels you, verifies your health card, takes the digital photograph of you, facilitates you for consultation with doctor and admission in the hospital. Facilitates the hospital to send proper pre-authorization for your surgery / treatment. He works in coordination with MEDCO for the above services. Vaidyamithra will also counsel and follow-up the patient on the need of follow-up and available package for the same at the time of discharge.
  41. 41. How can I avail the benefits under the scheme?
    • You can avail the benefits of the scheme by approaching any PHC / CHC / Area Hospital / District Hospital or any of the government hospitals nearer to you or any health camp being conducted near your village with the White card / Health Card and medical reports if any. You can also approach the any of the network hospital directly in case of Emergency.